Contact US
For inquires about our services or any other questions you may have, please feel free to reach out here. If you’re interested in one of our services, you can go ahead and schedule your consultation now.
Administrative Email:
admin@serenityhealthcares.com
Phone:
(928)-770-2053
Fax:
(928)-298-6946
Clinical Mail & Administrative Locations
Arizona Office (Primary):
101 W 16th Street. STE A
Yuma, AZ 85364
Texas Office:
1505 S Texas 6, Suite 215
Houston, TX
(These locations are used for administrative and licensing purposes. All clinical care is delivered via HIPAA-compliant telehealth.)
HOURS OF OPERATION
Scheduling Department:
Monday–Friday: 8:00 AM – 5:00 PM CST
Clinical appointment times vary and will be visible within the booking system.
WHAT TO EXPECT
Before Your Appointment
After scheduling, you will receive required forms via email.
Please complete and submit them before your session.
This allows us to understand your history and prepare for your evaluation.
During Your Appointment
Your telehealth session will take place in a confidential, judgment-free environment where you can speak openly and safely.
We will review your history, symptoms, goals, and treatment options.
After Your Appointment
You will receive a personalized plan that may include:
Medication recommendations (if appropriate)
Follow-up schedule
Lifestyle and wellness guidance
Optional supportive tools such as journals or digital frameworks
COMMUNICATION POLICY
To maintain clinical boundaries and protect patient privacy:
Administrative communication is handled via secure email.
Medication management requires a scheduled follow-up appointment.
Emergency concerns should be directed to 911 or your nearest emergency room.
We do not provide crisis services through email or social media.
These boundaries ensure safe, reliable, and ethical care.
FREQUENTLY ASKED QUESTIONS (FAQ )
Do you treat children or adolescents?
No. Our services are for adults 18+.
Do you offer in-person visits?
No. All services are remote via secure telehealth.
Can I message you between appointments?
Administrative questions are welcome.
Clinical matters require a scheduled follow-up for safety and compliance.
Do you provide therapy?
We offer supportive clinical guidance but do not function as a therapy-only practice. Patients may be referred for therapy as needed.